ING Home loans- Tim Brown


I live here at Helensvale
in the Gold Coast with my two children
and my wife. We have a nice yard. I kick the ball with my
son out there. We’ve got the Coombabah
Reserve right behind us and we just love it. I’ve had a loan for
about six years but I wasn’t
happy with the bank that I was with I chose ING because
of the rate and I wanted a simple
process to go through and they ticked all the boxes. The process was really easy
when I went through ING. It was all online and I was more than happy to
fill in all the details in
going on there was a few questions
that I needed to ask there was a few questions
that I needed to ask
so I was able to call
someone from ING directly so I was able to call
someone from ING directly spoke to them, got the answer
that I needed and continued on. My old bank was
warning me that they don’t have any
branches around and how are you going to go if
you need to go into a branch? I bank online. The last I recall going into
a branch was years ago. So I don’t need a branch
as long as I can get access to it. It’s on an
app on my phone. It’s all online. It’s simple, it’s able
to do what I need to do. Particularly like changing my
pin for my everyday card. It was two clicks
of a button and it was done. I think it’s important to
make sure that you meet your own criteria
when it comes to banking. Look in to ING because
they cover all of it.

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